Thank you for shopping at Robnosis. We appreciate your business. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
2. Non-Returnable Items
The following items cannot be returned:
3. How to Return
To initiate a return, please contact us at [Your Contact Information] with your order number and details about the product you would like to return. We will provide you with instructions on how to return the item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Exchanges
If you would like to exchange an item, please contact us at [Your Contact Information]. Exchanges are subject to availability. If the item you want is not available, we will process a refund instead.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Contact Information] with your order number and a photo of the damaged or defective item. We will either replace the item or issue a full refund, including shipping costs.
7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [Your Contact Information].
