Thank you for shopping at Robnosis. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Processing Time
Orders are typically processed within 1-3 business days. Processing time may vary depending on product availability and order volume. You will receive a notification when your order has been processed and is ready for shipment.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided at checkout and are based on the shipping method selected and the destination of your order. Please note that delivery times are estimates and are not guaranteed.
3. Shipping Methods
We offer several shipping methods, including:
The available shipping methods and their associated costs will be displayed at checkout.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Robnosis is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Robnosis is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Incorrect Shipping Address
It is your responsibility to provide an accurate and complete shipping address. Robnosis is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, you will be responsible for the cost of reshipping the order.
8. Lost or Stolen Packages
If your package is lost or stolen, please contact us at [Your Contact Information]. We will work with the shipping carrier to investigate the issue and attempt to locate your package. Please note that we are not responsible for replacing or refunding lost or stolen packages that have been confirmed as delivered by the shipping carrier.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].
